Privacy Policy

We collect information you provide directly to us, including:

• Account details: name, email, password, and contact information
• Health information you submit during intake or to your clinician
• Government-issued ID for identity verification
• Payment information processed by our payment provider
• Shipping address and delivery preferences

We also automatically collect device and usage information, including IP address, browser type, pages visited, and approximate location.

We use your information to:

• Provide telehealth services and process prescriptions
• Verify your identity and eligibility
• Communicate about your care, account, and orders
• Improve safety, security, and product quality
• Comply with legal and regulatory obligations

We do not sell your personal information. We do not use protected health information for advertising.

We share information with licensed clinicians who treat you, with the compounding pharmacies that fulfill your prescriptions, and with service providers (payment, shipping, analytics) that act on our behalf under contract. We share information with law enforcement only when legally required.

Depending on your state, you may have rights to access, correct, delete, or restrict processing of your personal information. Residents of California, Colorado, Virginia, and other states with comprehensive privacy laws have additional rights described in our state-specific notices. To exercise these rights, email privacy@weightlossplus.com.

We use industry-standard administrative, physical, and technical safeguards to protect your information, including encryption in transit and at rest. No system is perfectly secure, but we take reasonable steps to reduce risk.

Questions about this policy can be sent to privacy@weightlossplus.com.